What types of Smartphones do you repair?
I tried repairing my smartphone myself, can I still bring it in for repair or diagnostic?
Mail in Repair Questions
Can I mail in any device for repair?
What should I include when I am shipping my device to you?
Do I have to include my passcode with my phone?
Liquid Damage Service
What should I do if my device falls in water or another liquid?
My device was water damaged and now everything seems to work fine except for one function, do I still need the full water damage service?
Glass & LCD Replacement Service
After dropping my phone it has become unresponsive to touch, does the glass repair fix this issue?
Yes, any non responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced is the part responsible for all touch functionality. Check out our glass replacement article to learn more about broken glass and the repair process.
How do I know if I need the LCD repair or not?
If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure? Send a picture of the current condition of the phone while it is powered on to firstname.lastname@example.org and we will do our best to diagnose it.